When New Review Added in G2, Create Chat (Response) in ChatGPT
Monitors G2 for new or updated reviews for the selected product.
Connect ChatGPT to G2 to generate AI responses for new reviews
Connect ChatGPT to G2 to automatically draft responses, summarize sentiment, analyze product feedback, and classify feature requests — the moment a customer submits a new review. No code, no manual effort, live in minutes.
Zero manual workChatGPTSynced instantly
G2 triggers
Picks up events the moment they happen.
AI maps and routes
Transforms fields, validates data, and decides what to do next.
ChatGPTG2 executes
Creates or updates records in G2 automatically.
About this integration
What you can automate with ChatGPT + G2
How it connects
Connecting G2 to ChatGPT simplifies how teams manage software reviews. When a user triggers a new review added event on G2, Konnectify captures the review details and sends them directly to ChatGPT. ChatGPT then runs a prompt to analyze the review text, identify customer sentiment, and draft a tailored response.
What you can automate
Product management teams use this automation to parse feedback text and surface key features requested in new G2 reviews. Customer support teams can automatically generate empathetic responses to reviews, saving time on external communication. Marketing teams can transform review texts into marketing copy or customer testimonial snippets.
Why integrate
Manual review monitoring wastes hours of copy-pasting customer feedback across platforms. This integration helps fast-growing software companies automate their reputation management, resulting in faster response times, reduced review management overhead, and structured feedback loops that keep product teams aligned.
Use cases
What you can build with ChatGPT + G2
Every workflow runs automatically in the background — no manual effort after setup.
When New Review Added in G2, Create Image in ChatGPT
Monitors G2 for new or updated reviews for the selected product.
When New Review Added in G2, Create Speech (Text-to-Speech) in ChatGPT
Monitors G2 for new or updated reviews for the selected product.
When New Review Added in G2, Create Transcription (Speech-to-Text) in ChatGPT
Monitors G2 for new or updated reviews for the selected product.
When New Review Added in G2, Upload file in ChatGPT
Monitors G2 for new or updated reviews for the selected product.
When New Review Added in G2, Find Chat (response) in ChatGPT
Monitors G2 for new or updated reviews for the selected product.
How It Works
Get connected in minutes
1
Trigger: New Review Added in G2
A customer submits or updates a review for your product on G2, triggering the workflow and pulling in key rating and review text data.
2
Action: ChatGPT Generates Response
ChatGPT receives the review details and uses a designated chat completion model to analyze customer sentiment and draft a personalized reply.
3
Action: Output Review Insights
The workflow outputs the AI-generated response, allowing you to quickly reply to your customers or forward structured insights to your team.
ChatGPT
TriggerG2
ActionChatGPT
ActionGot Questions?
Find answers to common questions about connecting ChatGPT with G2 through Konnectify. Get in touch.
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